Refund Policy
For JanakiBharath.com
Overview
At JanakiBharath Software Solutions Private Limited, we strive to ensure that our clients are completely satisfied with our services. However, we understand that there may be circumstances where a refund is requested. This policy outlines the conditions under which refunds may be granted.
Eligibility for Refunds
Before Project Start: If you request a refund after signoff or agreeing to initiate the project, a 10% deduction will be applied to the total project value.
Project Commencement: Once the project has started and we are unable to proceed further for any reason, no refund will be provided. This ensures that resources allocated and efforts made by our team are adequately compensated.
Change of Mind: Refunds are not available for changes of mind after the service has commenced. We encourage our clients to be certain of their decision before initiating a project.
Partial Services: Refunds are not available for partially completed services if a portion of the work has already been delivered. This includes any work that has been initiated and partially executed by our team.
Refund Process
Submit a Request: To request a refund, contact our support team at support@janakibharath.com with your order details and reason for the refund request.
Review: Our team will review your request and respond within 7 business days.
Resolution: If your refund request is approved, we will process the refund within 14 business days. Refunds will be credited back to the original method of payment.
Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please contact us at support@janakibharath.com.
